Happy Tails Doggie Day Care & Boarding

Have just gone for the introduction of our dog to their facility but so far everyone is nice and friendly. Update: I am so pleased with this place! My dog was treated well and was played with, walked, fed. She came back to us happy and that is always a plus in my book. I will definitely be using Happy Tails again in the future for any boarding needs my family may have for Pickle our ornery Corgi!!! Thanks for taking such good care of her!

After our last groomer quit we decided to give Happy Tails a try. We have visited Happy Tails for boarding (once when our usual place was full) and grooming with our 2 dogs (both Havanese, 16 lbs and 26 lbs). I would NOT recommend if you have rescue dogs. They told us we couldn't board there anymore after our male dog charged and nipped at a worker, fine that is understandable. It is the attitude of staff after this that was my last straw. The main receptionist is always very passive aggressive. The groomer doesn't know how to handle nervous dogs, sending us home with a half shaved dog that looks like the grinch who stole christmas. It's important to note this dog has never had issues with grooming other than nails, which we have always been very gracious about. Every time we walked in the door or were called there was negative and shaming commentary made about our dogs, it's like they were setting up the expectation of bad behavior, all because of the boarding incident (keep in mind they let him stay the remainder of the time, and kept him out with other dogs and staff, so it's not like they felt their lives were threatened by this under 30lb dog). It's like our dogs had been the topic of their staff during their visit every time. Sooooo weird. Acting like they are 100 pound foaming at the mouth killers. They have their quirks, but they are not bad dogs by any means. Our usual boarders LOVE our dogs, quirks and all. And we found a great new groomer. Do not put up with people who try to make you feel guilty! This is the perfect place if you have cookie cutter dogs with 0 flaws. Oh, except for the dog that the receptionist was cutting the nails of when my husband walked in, and it bit her and she just laughed it off and said "aww you didn't mean too". It's totally okay and cute when the little fur balls do it 👍🏻 but my dogs can't be nervous around inexperienced groomers 👍🏻

Used to love this place when Tom was there. The prices keep going up and up. Today I spent $800 at the vet for both my dogs DHPP, rabies, kennel cough, year of flea preventitive, year of heart worm... went to Happy Tails and they say they now require a fecal test on both dogs. I'm not spending more money at the vet-- so my dogs can play at doggy day care twice a month. The place is now owned by a vet so figures they keep requiring more so they can make more. These dogs require more medical care at this establishment than people do!! Goodbye to a formerly cool business.

We used to love happy tails, and have been boarding our dogs here off an on for the last 4/5 years. But the last two times we have boarded our dogs, one dog has come back with noticeable injuries that staff didn’t communicate with us about. The first time I figured it was a fluke, but when I called about our concerns the second time after returning home, I never received a call back. This did occur a while ago, so maybe staff or training has improved, but it was so disheartening for us and we won’t be returning to happy tails.